Privacy Policy

Information We Collect

We collect information in the following ways:

• Information you provide to us: Account details, profile information, and any other information you choose to provide.
• Information from third-party services: When you connect Subete to third-party services (Google, Google Analytics, Stripe Payments) we collect information as authorized by you during the integration process.
• Usage and API information: Data about how you interact with our service, including API request volumes, access times, pages viewed, and features used.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve Subete.
• Process transactions, track metered API usage, and send related information.
• Respond to comments, questions, and requests.
• Send technical notices, updates, and support messages.
• Monitor and analyze trends, usage, and activities.
• Send transactional emails (such as account confirmations, password resets, and event registration receipts).
• Send opt-in notifications regarding features or services, provided you have given explicit consent.

Data Sharing

We will never sell, rent, or trade your personal information, including your email address, to third parties or marketing agencies.

Third-Party Services

Subete integrates with the following third-party services:

• Google: We use Google for user authentication and identification.
• Stripe Payments: We process payment information through Stripe to facilitate transactions. We do not store raw credit card numbers on our servers.

Each third-party service has its own privacy policy governing the information they collect. We recommend reviewing these policies:

• Google Privacy Policy
• Stripe Privacy Policy

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. When you delete your Toolkit account we delete your service data: monitored domains, DMARC reports, uptime monitors and check history, API key labels, usage detail, sign-in methods and your email address.

Australian tax law requires us to keep billing and tax records, including invoices, subscriptions and usage totals, for five years. We keep those records after deletion, detached from your sign-in identity, and remove them when the retention period ends. Stripe keeps its own customer, subscription and invoice records under its own legal obligations.

Your Rights

You have the right to:

• Access and update your personal information.
• Download a copy of your Toolkit service data as JSON from your account settings.
• Delete your Toolkit account from your account settings. You must sign in again first and cancel any paid subscription through billing.
• Opt out of receiving non-transactional or promotional emails at any time by clicking the 'unsubscribe' link located at the bottom of such emails, or by updating your communication preferences within your account settings. Please note that you will continue to receive essential transactional emails (e.g., password resets, registration confirmations) as long as your account is active.
• Disconnect third-party service integrations at any time.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Governing Law

This Privacy Policy and any disputes related to it shall be governed by the laws of Australia. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Queensland, Australia.